The Framework of Digital Trust
At Pelatih, we view your personal data as a professional asset. This document outlines how we protect and manage the information you entrust to us while engaging with our leadership and athletic mentorship platforms.
Effective Date
Last updated: April 14, 2026. This policy is reviewed annually to stay current with Indonesian data protection standards.
1. Information We Collect
Pelatih collects information necessary to deliver professional personal development and leadership services. This includes identifiers such as your full name, email address, phone number, and professional background when you register for a program or request a consultation.
For athletic mentorship, we may collect performance-related data and baseline physical metrics provided by you to tailor our coaching modules. We do not collect sensitive health information or biometric data from unauthorized third-party devices without explicit consent.
2. How We Use Your Data
We utilize your information to personalize your training experience, manage session scheduling, and process payments securely. Your professional profile helps our experts customize the leadership curricula to your specific industry needs.
- Service Delivery: Managing your access to mentorship resources.
3. Data Sovereignty & Protection
We employ industry-standard encryption protocols (SSL/TLS) for data in transit. Access to your personal information is strictly limited to authorized Pelatih personnel who require the data to perform their service roles.
Your data is hosted on secure servers. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Disclosure only occurs if required by Indonesian law or to protect the safety of our users.
4. Your Statutory Rights
Under personal data protection regulations, you have specific rights regarding the information we hold about you. You may exercise these at any time by contacting our local Bali office.
Right to Rectify
Request correction of inaccurate or incomplete training records and personal profiles.
Right to Erasure
Request the deletion of your account and personal history upon completion of our programs.
Right to Withdraw
Opt-out of any non-essential communications while maintaining access to active coaching.
Data Portability
Request a copy of your engagement data in a standard machine-readable format.
Privacy Inquiries
If you have questions about this policy or our data practices, our compliance team is available through our main office in Kuta.